RETURN POLICY

If you are not completely satisfied with your purchase, you may return it to us for a refund. Please note there is no refund on items purchased on sale.

RETURNS

All returns must be postmarked within 14 days of the received date. All returned items must be in new and unused conditions with all original tags and labels attached.

RETURN PROCESS

To return an item, please email us at hello@luekids.com, place the item in its original packing, include your name and order number inside the return and mail your return to the following address:

Lué

Federica Falcone

Mainzer Str. 13

12053, Berlin

GERMANY

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return, as we are not liable for any loss in transit.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Refunds will be made to the original purchaser’s method of payment excluding shipping costs and processed within 30 days on receipt of returned item.